Head of Quality Improvement

Are you ready to make an impact at one of London’s leading Further Education providers? Capital City College (CCC) is looking for a skilled Head of Quality Improvement to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full-time, permanent basis.

Under the direction of the Director of Quality Improvement, the Head of Quality Improvement will play a pivotal role in the development, implementation, and continuous enhancement of quality assurance and improvement systems and compliance procedures within CCC. The post holder will support the Director in driving the quality agenda, ensuring alignment with CCC’s mission and goals, and fostering a culture of continuous improvement across the Group.

• To prepare and implement programmes relating to quality assurance systems, self-assessment and quality improvement.
• To review and audit the College quality assurance systems, including online systems, to ensure rigorous and consistent application.
• Ensure compliance with relevant internal and external quality standards and regulations.
• To monitor staff compliance with systems and processes and report to managers on improvement needs and monitor improvement.
• Oversee the collection and analysis of feedback from learners, employers, and parents to inform improvements.
• Oversee the collection and analysis of data to inform strategic decision-making and drive continuous improvement.

About You

We’re looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring:

• Experience in a similar Quality role is desirable
• Strategic thinker with a visionary approach to quality improvement
• Highly organised, with the ability to manage complex projects and priorities
• Collaborative leader committed to professional development and continuous improvement
• Passionate about education and dedicated to achieving the best possible outcomes for students

Most importantly, you’ll be ready to make a positive contribution to our college community.

About Us:

Capital City College (CCC), one of the UK’s largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check – with some positions requiring an Enhanced Disclosure.

Our Values

To create a future that’s uniquely yours.

As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.

Apply now for the Head of Quality role if you’re ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!