Part Time Variable Hours Bursary Support Administrator

Part Time Variable Hours Bursary Support Administrator

Hours: 7.5 hours, fixed term until Friday 19th September

Salary: £14.77 per hour inclusive of holiday pay*

*the base hourly rate is £12.62 per hour, plus holiday pay, which gives an approximate hourly rate of £14.77 per hour.

About the role
We are seeking a detail-oriented individual to join our bursary team temporarily during our peak period. In this role, you will be responsible for answering email, telephone, and face-to-face queries, ensuring that all communications are handled promptly and professionally. You will also be tasked with saving evidence and documentation, gaining a thorough understanding of the bursary options available, and performing various administrative tasks to expedite assessments. Your efforts will directly support students in accessing the financial support they need. If you have strong communication skills, an eye for detail, and a passion for helping others, we would love to hear from you.

The role is fixed term from Tuesday 19th August until Friday 19th September. If you are interested in this role then it’s important that you are able to act on pre-employment checks quickly.  

About the Person
The ideal candidate will have some prior experience in administrative or customer service roles, with an ability to manage multiple tasks efficiently. Key skills required for this role include excellent verbal and written communication, strong organisational abilities, proficiency in Microsoft Office, and the ability to quickly learn new software. The candidate must demonstrate empathy, patience, and a commitment to supporting students’ financial needs. Attention to detail and the ability to work effectively under pressure during peak periods are crucial.

If you would like to apply for this post please submit your application as soon as possible, as applications will be reviewed as they are received.

About the College
We are a large, regional college serving a population across York and North Yorkshire of more one million people. Each year, we have approximately 4,000 school leavers, 1,000 apprentices, 2,000 adult students, and 400 higher-level students studying with us. 

Our wide range of education options span entry level programmes through to degrees, higher technical qualifications, and accredited professional courses to courses for professional development. Our apprenticeships can be studied from level 2 to level 5 across a range of different career pathways. We are the largest provider of A-Level and vocational programmes for school leavers in the region; we offer nearly 35 A-Level subjects and over 80 vocational courses, including a wide range of T-Level pathways.

We are proud to be part of a consortium of colleges and employers developing the Yorkshire and Humber Institute of Technology (IoT), designed to increase higher level technical skills for employers.

With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym.

Please visit our website: www.yorkcollege.ac.uk 

Want to know more? 
For an informal discussion about the role, Eleanor Bennett – Student Experience Manager at ebennett@yorkcollege.ac.uk or on 01904 770212.

Important Notices
Please see the attached document for Important Notices. 

Please note that we do not accept CV applications. If you are viewing this vacancy through any job board then please go to our website www.yorkcollege.ac.uk/job-vacancies and apply using our application form.

Most correspondence regarding vacancies will be sent via email, so please check your emails regularly for updates on your application. We would also advise checking your junk/spam folder, as some emails may end up here depending on your mail provider settings.

We are deeply committed to diversity and inclusion and wish to have a diverse workforce. We positively welcome applicants from all under-represented groups, including minority ethnic groups and those with disabilities. We are proud to be affiliated to the Black Leadership Group (BLG).

As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff.  York College has signed up to the ‘Mindful Employer’ charter for employers who are positive about mental health.  We are also a certified Disability Confident Employer.  Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.

We welcome job applications from anyone who has the requisite skills, qualifications and experience. All applications are considered strictly on merit. Our aim is to appoint the best person for the job, regardless of race, gender, disability, sexual orientation, age or any other ‘protected’ characteristic. Please note also that we value the contribution of those who have served in the Armed Forces, and are signatories to the Armed Forces Covenant.