Administrator/Receptionist Apprentice

Job Details
ABOUT THIS OPPORTUNITY
Join the Harris Institute’s new site in Peckham, where you’ll play a key role in supporting teacher training and development across London and South Essex. As the first point of contact for our office, you’ll coordinate recruitment and programmes for Initial Teacher Education, Assessment Only, and apprenticeships.
We’re looking for a confident, organised communicator who thrives in a dynamic environment and enjoys working with a wide range of stakeholders. This is a fantastic opportunity to be part of a forward-thinking team driving excellence in education.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers’ Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days’ annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years’ service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Skills
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- First point of contact for the initial teacher education team, dealing with telephone calls and inbox queries.
- Maintaining accurate databases and evaluation records.
- Liaising with Harris Institute colleagues in Chafford Hundred and Beckenham to share information.
- Preparing information to respond to queries from stakeholders and suppliers including DfE.
- Maintaining the website ensuring that content is current, accurate and well presented. Images are changed regularly and out of date information is removed promptly.
- Organising team diary and bookings calendar to be shared with colleagues ensuring that the calendar is kept up to date and event clashes are avoided.
- Leading the administration and organisation for centrally run CPD, liaising with Academies to book training rooms, catering, and refreshments.
- Timely communications with participants undertaking training, confirming training times, venues and homework expectations ahead of training sessions.
- Supporting financial systems and processes, tracking trainee details, recording programme costs and sending information to finance so that invoices can be generated. Sharing invoices with schools and tracking payments.
- Producing clear and comprehensive communications to promote training opportunities e.g The Harris Highlights e-newsletter.
- Creating materials for events, documents, tasks sheets including printing / photocopying.
- Ability to accurately provide regular updates on Harris Institute activity.
- Organise meetings / schedules, take notes and circulate meeting information.
- Follow up on actions from participants / events.
- Supporting the implementation of Harris Institute and National Institute of Teaching process and procedures.
- Maintain responsibility for an efficient filing system both electronically and manually, this may include audio and document preparation.
- Proof reading and collate information for the production of marketing materials
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- General typing skills along with a working knowledge of PowerPoint, Excel, Word, MS Teams, MS Forms and Outlook.
- A high level of attention to detail is required. Good interpersonal skills evidenced
- Experience of Apprenticeship administration reporting to DfE
- Experience of ITE administration and reporting to DfE
- Working knowledge of MS Publisher and using social media for marketing
- Experience of using Dynamics and PowerBi
Benefits
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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