Student Voice Officer

Student Voice Officer  
Department: Student Services
Salary: £23,992 per annum (£25,157 full year equivalent)
Contract Type: Permanent – Term Time 37 hours per week

Reference: REC2235 | Closing Date: Wednesday, 27th August 2025

Term Time Contracts

This contract offers full-time hours across 42 weeks of the year, primarily during term time. You will be required to work during the academic terms, with some additional duties outside of term time as needed. This structure provides a balance between a full-time role and flexibility during non-term periods.

The Opportunity

You will play a key part in developing, growing, and sustaining our Students’ Union, working in partnership with students, staff, and external organisations. You will inspire our students to get involved in shaping the Union’s direction, ensuring there is a diverse and creative programme of activities on offer. Your work will give our students the chance to broaden their horizons, build valuable soft skills, and prepare them for the next steps in their educational and career journey.

You will recruit, support, and guide members of the Students’ Union Executive Committee and student governors, helping them represent their peers effectively. You will also create engaging promotional materials, keeping all sites, Moodle pages, and social media channels fresh and up to date. By responding to our student and staff enquiries, producing reports, and sharing information clearly, you will help maintain strong and open communication across the college.

Your role will see you promoting the Student Voice and Student Services at events, tutorials, and one-to-one sessions, as well as working with Tutorial Team Leaders to make sure every student knows how they can get involved. You will contribute to planning, delivering, and reviewing a varied programme of activities, events, campaigns, and skills sessions that bring students together and encourage participation. Working closely with the Student Experience Team, you will help create a welcoming, supportive, and engaging environment where our students can make the most of their time at college.

This is a great opportunity to make a real difference to our students’ experience while developing your own skills in engagement, communication, and event coordination. You’ll be working in a role where your ideas and creativity can directly influence how our students connect with the college and each other.

About You

You’ll need to be approachable, enthusiastic, and confident in connecting with a wide range of people. You should be a clear communicator, able to engage others whether that’s in person, in writing, or through social media, and you’ll know how to adapt your style to suit different audiences. You’ll have experience of representing the views of others and be comfortable liaising effectively with both learners and staff to build strong, positive relationships.

You’ll bring creativity and fresh ideas to design activities and campaigns that capture our students’ interest, alongside proven experience of organising events. With at least two years’ experience in an administrative or customer service role, you’ll have excellent record-keeping skills, strong IT abilities, and the confidence to produce high-quality written information. You’ll also be able to plan and prioritise your workload effectively, meet deadlines, and use your initiative to make sound decisions.

You’ll enjoy motivating and supporting others – especially students stepping into leadership roles for the first time – and you’ll feel confident representing the Students’ Union at meetings and events. Your excellent customer care, communication, negotiating, and mediating skills will help you handle challenges effectively while creating a welcoming and inclusive environment. Most importantly, you’ll be passionate about helping our students make the most of their time at college and ensuring their voices are heard loud and clear.

Below is a list of some of the key skills, qualifications and experience we are seeking for this exciting opportunity.

Required

·         NVQ Level 3 or equivalent qualification in a relevant subject.

·         GCSE Maths and English at Grade C/4 or above (or an equivalent Level 2 qualification).

·         Willingness to take part in, and successfully complete, additional training as required.

·         Experience in representing the views and interests of others.

·         Experience in planning, coordinating, and delivering events.

·         A minimum of two years’ experience in an administrative or customer service role.

Reasons to join us

• We offer substantial annual leave entitlement (Up to 47 days per year including bank and public holidays)
• Holiday purchase scheme to buy additional annual leave days
• Local Government Pension Scheme – with a generous 19.2% employer contribution! 
• We invest in our people through funded CPD opportunities, regular staff development training and paid volunteering days
• Career advancement opportunities with tailored support for staff to progress 
• Free Barnsley College courses to support your professional and personal development (subject to approval)
• 24/7 access to same day appointments with a GP
• Exclusive discounts and cashback for retail, dining and leisure as part of YouatWork
• Access to health cash plans as members of the Westfield Health Scheme or Health Shield
• Discounted college gym membership with onsite facilities
• Supporting employee mental health through access to free counselling services and the Foundations App
• Discounts schemes for greener travel including Northern Rail, Trainline and Cycle to Work
• Free Microsoft Office 365 for personal use on up to five machines
• Access to discounted hair and beauty therapies at our onsite salon
• On site subsidised Starbucks and food outlets offering a variety of dining options
• Free breakfast provided daily for all staff members
• Our shared purpose – We believe in transforming the lives of both our learners and staff

The Barnsley College Advantage

When you join us, you can expect to benefit from The Barnsley College Advantage. This is the advantage of:

·         Being supported to achieve your personal and professional goals

·         A range of flexible working opportunities

·         Autonomy, Empowerment and Accountability

·         Short- and Long-Term development commitments

·         Access to experiencing work in a range of areas

·         Working in a Value and Behaviour led organisation

·         Reward and Recognition

·         Having your voice heard at every level

·         Comprehensive Wellbeing Support

Closing date for applications is Wednesday, 27th August 2025. We reserve the right to close this vacancy early depending on the level of interest.

Barnsley College is committed to creating a dynamic and diverse workforce and welcomes applications from all candidates regardless of their gender, disability, age, ethnicity, sexual orientation, or faith. Disabled applicants who meet the minimum essential criteria will be guaranteed an interview. The College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure from DBS.

Please be aware that it is a Criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.