Learning Resource Assistant

Are you passionate about supporting learners and creating a welcoming, resource-rich environment? We’re looking for a friendly and proactive Learning Resource Assistant to join our Academic Services team and help deliver an outstanding experience for students and staff across our college sites.

About the Role

As a Learning Resource Assistant, you’ll provide front-line support in our Learning Resource Centres, helping users access physical and digital resources, navigate college systems, and make the most of their learning environment. You’ll play a key role in maintaining a positive, inclusive, and well-organised space that supports teaching, learning, and research.

Essential Criteria

To be successful in this role, you will need:

A minimum of 5 GCSEs at Grade C or above (or equivalent), including English and Maths at Level 2

Experience in a front-facing customer service role

Strong IT skills across a range of software and systems

Ability to work flexibly, including evenings and occasional weekends

Excellent interpersonal and communication skills

Key Responsibilities

Provide day-to-day support in the Learning Resource Centres, including issuing and returning resources, shelving, and maintaining a tidy, welcoming environment

Assist students and staff in accessing online resources, college systems, and IT facilities

Support the acquisition and maintenance of physical and digital learning materials

Participate in a rota across college sites to ensure consistent, high-quality service

Maintain accurate usage data and contribute to service improvement initiatives

Why Join Us?

30 days annual leave + 8 public holidays + 2 weeks at Christmas

Enhanced DBS check provided

Pension and health scheme options

Opportunities for professional development and CPD

A supportive, inclusive, and learner-focused working environment

Ready to support student success and be part of a dynamic academic team?Apply now and help shape the learning experience at DN Colleges Group.

As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.

Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.