Apprenticeship Operations and Quality Manager

Apprenticeship Operations and Quality Manager

Ref: 2425/127
Hours: 37 hours per week
Salary: £44,112 per annum. Plus generous benefits including: 

•    50 days annual leave per year (including bank holidays and efficiency closures)
•    Generous Occupational Pension Scheme

About the role

You will oversee day to day operations to ensure that all apprentices and stakeholders have a professional and high-quality experience with us, leading to outstanding outcomes consistent with the strategic aims and objectives of the College.

You will play a key role as a member of the college’s management team helping shape growth plans, organisation strategy and championing college values. 

You will lead a team of Assessors and Administrators, providing all the support, training and development necessary for an outstanding service to our employers and learners.   

This is a readvertisement, previous applicants will automatically be reconsidered and need not reapply.

About the person

You will:
•    Be proactive and well organised, with an understanding of Apprenticeships Funding guidelines and effective quality assurance of apprenticeship delivery or transferrable skills that will allow you to learn

•    Be able to demonstrate significant successful experience in Apprenticeship delivery or a similar role

•    Have leadership experience and able to manage, motivate and inspire good working relationships with the team and all stakeholders. Experience of monitoring and tracking team performance, delivering effective CPD to ensure high quality provision. 

•    Have excellent communication and interpersonal skills to build strong working relationships with employers, curriculum managers and their teams to improve quality KPIs.

•    Show an understanding of compliance and audit quality assurance to ensure that our apprenticeship documentation meets audit requirements.

•    Be able to demonstrate resilience and ambition for positive change and growth within your area of responsibility

About the College

We are a large, regional college serving a population across York and North Yorkshire of more one million people. Each year, we have approximately 4,000 school leavers, 1,000 apprentices, 2,000 adult students, and 400 higher-level students studying with us. 

Our wide range of education options span entry level programmes through to degrees, higher technical qualifications, and accredited professional courses to courses for professional development. Our apprenticeships can be studied from level 2 to level 5 across a range of different career pathways. We are the largest provider of A-Level and vocational programmes for school leavers in the region; we offer nearly 35 A-Level subjects and over 80 vocational courses, including a wide range of T-Level pathways.

We are proud to be part of a consortium of colleges and employers developing the Yorkshire and Humber Institute of Technology (IoT), designed to increase higher level technical skills for employers.

With a vibrant working environment, excellent transport links to the city centre and surrounding area, plus on-site parking, you will find York College to be fulfilling and supportive place to work. As a member of College staff you will have full use of the College facilities including free gym membership at the Athletic Suite, our brand new state of the art gym.

Please visit our website: www.yorkcollege.ac.uk 

Want to know more? 
For an informal discussion about the role, please contact Susan Kitchener Head of Apprenticeships – SKitchener@yorkcollege.ac.uk or telephone 07947240694 

Important Notices
Please see the attached document for Important Notices.

Please note that we do not accept CV applications. If you are viewing this vacancy through any job board then please go to our website www.yorkcollege.ac.uk/job-vacancies and apply using our application form.

Most correspondence regarding vacancies will be sent via email, so please check your emails regularly for updates on your application. We would also advise to check your junk/spam folder as some emails may end up here depending on your mail provider settings.

Closing date: Sunday 1st June (5.00pm) 
Interview date: 16th June 2025

We are deeply committed to diversity and inclusion and wish to have a diverse workforce. We positively welcome applicants from all under-represented groups, including minority ethnic groups and those with disabilities. We are proud to be affiliated to the Black Leadership Group (BLG).

As an employer we are committed to promoting and protecting the physical and mental health and well-being of all our staff.  York College has signed up to the ‘Mindful Employer’ charter for employers who are positive about mental health.  We are also a certified Disability Confident Employer.  Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions.

We welcome job applications from anyone who has the requisite skills, qualifications and experience. All applications are considered strictly on merit. Our aim is to appoint the best person for the job, regardless of race, gender, disability, sexual orientation, age or any other ‘protected’ characteristic. Please note also that we value the contribution of those who have served in the Armed Forces, and are signatories to the Armed Forces Covenant.