Systems Support Officer

• Hours of work: 37 hours per week
• Salary: £28,503 – £30,239 per annum plus a potential 15% market forces uplift dependent on level of experience
• Location: Based at the Wakefield City Campus but required to work across campus sites.

We have a fantastic opportunity for a Systems Support Officer to join our Business Systems team. You will be part of a small, focussed team, who are responsible for ensuring the College’s systems are reliable, effective, and relevant to the business needs of the College.

As a Systems Support Officer, you will use your technical expertise and business process knowledge to support the implementation of the College’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of College business systems and applications, as well as training users in their effective operation.

This role will involve:

• Providing assistance, analysis and advice to staff with regard to College business systems
• Developing applications and systems ensuring they meet the College’s business needs
• Provide assistance and support to staff and students with regard to use of the College’s VLE and associated eLearning technology

As a Systems Support Officer,  you should:

• Qualified to level 3 or above in a Business or IT related subject
• Hold GCSE grade A*- C / 9 – 4 in English or equivalent
• Hold GCSE grade A* – C / 9 – 4 in Maths or equivalent

You should also be able to demonstrate:

• Experience of delivering training
• Excellent communication skills
• Methodical approach to tasks
• Excellent problem-solving skills

See what we have to offer and come and join us. You won’t be disappointed.

Benefits include:

• Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)
• Personal and Professional Development opportunities, including a comprehensive induction
• Discounted Metro Card Scheme
• Good Pension Scheme
• Access to employee assistance programme
• Reduced price personal gym membership
• Access to a wide range of high street discounts (retail, supermarkets and restaurants)
• Annual Staff Recognition Awards

Transforming lives through learning …

… by enabling young people, adults and employers to fulfil their potential.

Wakefield College is committed to safeguarding the welfare of all students and this post will be subject to Enhanced Disclosure from the DBS. 

We aim to develop a workforce that reflects the diverse community we serve and positively encourage applications from all.