Student Progression & Retention Officer

Gateshead College

  • £31,363 per annum
  • Tyne and Wear / North East
  • Permanent
  • Full Time
Posted 6 days ago

Our Attendance team play a crucial role making sure students succeed and reach their potential and we’re looking for a brilliant Student Progress Retention Officer to join them.

You’ll play a pivotal role in supporting learners who are At Risk of not achieving their qualification.

Liaising with the Attendance Team and Curriculum Staff you’ll coordinate workshops that provide essential support to learners. You’ll be responsible for maintaining a cross-college register of At-Risk learners and will follow up all actions. You’ll analyse data and report any concerns to Heads of Department so that early intervention can be put in place to support students.

  • You’ll use your excellent organisation skills to plan effective audits which monitor progress against a range of activities such as registers, targets/current grades/assessment plans and actions.
  • You will be responsible for managing the timeliness of transfers and withdrawals of learners where appropriate.

We’d like you to:

  • Have experience of working with small groups of learners who require extra support.
  • Have strong interpersonal and communication skills, engaging effectively with students, colleagues, and external agencies.
  • Demonstrate excellent organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  • Have a determination to support every learner in achieving their goals.
  • Have knowledge of mental health and wellbeing support services, including familiarity with relevant policies and procedures.

About Gateshead College:

At Gateshead College we’re famous for education with Employment Edge, industry inspired education that combines high quality learning with real world skills. This means giving our students the knowledge and skills to be successful in work and life and supporting them to be the best they can be.

As part of our team, you’ll help us do this, providing the support and encouragement students need to make the most of their talents. We work hard and the rewards make it all worthwhile because, by working together, we create experiences our students will never forget and which set them up for their future careers.

We offer you the opportunity to work in a values-driven organisation and the chance to work with brilliant people who put students first. You’ll be listened to and will have opportunities to make an impact. We prioritise health and wellbeing and your work life balance will be respected. Our inclusive culture means you’re valued for being yourself and diversity is celebrated, and our commitment to being a sustainable organisation means we always try to do business the right way to make our community better for everyone.

At Gateshead College we all have the opportunity to help our learners succeed and it’s this clear purpose and shared effort that makes us such a great place to work; we hope you think about joining us.



  • Generous holiday allowance 58 days (inclusive of Bank Holidays).
  • Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.
  • Career average pension with the Teachers Pension Scheme.
  • Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme.
  • Retail and travel discounts.
  • Volunteering Days.

The deadline for submitting your application is midnight Monday 15th July 2024.

Interviews will take place on Monday 5th August 2024.

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