Student Services Advisors

Job Roles:
Organisation Type:
Further Education
FE College
Contract Type:
Part Time
Subject Area:
North West
Contract Term:
Salary Description:
FTE: £17,000
14th Sep 2020
Start Date:
City of Liverpool College
Job Ref:

About the College

Opened in 1992 after being formed from a number of colleges in the city we now have 5 locations situated in the heart of Liverpool. Each site is located near local transport or nearby car parks making it easy and convenient for all staff.

The college itself has many benefits for all employees including;

Fully equipped gym
High quality Beauty and Hair Salon
Academy Bakery
Fine Dining restaurant

About the Role

We are currently recruiting two roles:

7 hours per week

20.5 hours per week
38 weeks a year

The main element of the role is to work as part of the wider Student Services team, offering a professional and high-quality front of house experience to students, staff and visitors at College Receptions and Learning Resource Centres. There are also some administrative duties incorporated into this post, as well as supporting and signposting students to key resources such as student finance, childcare, e-Learning and library services.

The successful candidate will have experience of working in a customer orientated environment and experience and knowledge of customer care procedures. You must have the ability to show an understanding of, and commitment to College policies and procedures, particularly equality and diversity. This post also requires some evening working, and flexibility around working hours and location on occasion, particularly during enrolment and examination periods.

Responsible to: Head of Student Services / LRC Manager

The City of Liverpool College Group serves 12,000 learners each year from a diverse variety of backgrounds. With state-of-the-art facilities, TEF Silver status for Higher Education provision, the College is home to ground breaking innovation and involved in a wide variety of exciting new developments across the city.

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age and adhering to the requirements of the Equality Act 2010.

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required DFE pre-employment checks on the successful candidate including an enhanced DBS Disclosure including a Barred List Check.

The College Group actively participate in the Two Ticks – Positive about Disabled People scheme.

The college reserve the right to close the advert early for a large number of applications.

Further details and an application pack can be accessed under ‘The College’ ‘College Jobs' at: where you can complete your application online.

Closing Date:
Contact Details:
City of Liverpool College
Tel: 0151 252 3121
Contact: Recruitment Team

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