We are looking for an enthusiastic and passionate individual to join our busy student admissions and enquiries team and help us fully support our students with their applications through to their final award!
This is a fantastic opportunity to work within our Admissions and Enquiries Team, supporting the recruitment of students and providing them with information and advice relating to their application - you will be a crucial individual in supporting students maximise their potential and realise their academic ambitions. Not only will you be advising students, but also process applications through UCEM’s student database, and collaboratively work towards institutional targets.
You will ensure adherence to QAA requirements, the Matrix standard, UCEM Code of Practice, and the requirements of validating and funding bodies. Working in a busy and lively team, you will also contribute to the teams’ continuous improvement ethos by proactively suggesting process improvements, particularly around the conversion of UCEM enquirers and applicants.
Key qualities we’re looking for include:
• Strong literacy and numeracy skills
• Commitment to providing excellent customer service
• Commitment to quality and following process/procedure
• Fantastic communicator
• Impeccable attention to detail
• Passion for continuous improvement
• Experience using databases
At UCEM we expect all our employees to demonstrate our values: Passion, Integrity, Excellence and Support.
University College of Estate Management (UCEM) is the leading provider of supported online education for the Built Environment. Currently celebrating our 100th year as an institution, we have a wealth of history and experience in providing the highest quality learning opportunities. At any one time, we have over 3,500 students from more than 100 countries benefiting from our qualifications. UCEM helps to enhance Built Environment professional careers through our accredited property-related and construction programmes, offered at Postgraduate, Undergraduate and Apprenticeship levels. Our centenary year has inspired our new vision to be the Centre of Excellence for Built Environment Education, appropriately abbreviated ‘CX’ to help us look to the future and lead our strategy for the next 10 years. This is all to achieve our core purpose of providing accessible, relevant and cost-effective online education, producing leading talent for a better Built Environment.
We have a very detailed job specification for this role so please, before applying, take a look: www.ucem.ac.uk/jobs
For an informal discussion about the role please contact Rachel White, Enquiry and Application Experience Manager on 0118 467 2087 or firstname.lastname@example.org alternatively contact the HR team on 0118 467 2243 / 2349 or email email@example.com
To apply please send your CV, covering letter, and Recruitment Check Form to firstname.lastname@example.org
Wednesday 26 February 2020 at 12 noon.
Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date.
Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists.
NOTE TO AGENCIES
We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.