Academic Standards Officer

Job Roles:
Organisation Type:
Higher Education Institution
Contract Type:
Full Time
Subject Area:
South East
Contract Term:
Salary Description:
Salary circa £23,000 per annum, plus benefits
23rd Jan 2020
Start Date:
University College of Estate Management (UCEM)
Job Ref:

We are looking for an individual with an eye for detail and can provide excellent customer service for our students – apply if this is you!

Within this role, you will have a variety of duties and responsibilities including the processing of exam/module results, as well as preparing documentation and reports to be used in Board of Examiners Meetings. Joining the Academic Registry – Quality & Standards team, you will work together to effectively contribute to both Mitigating Circumstance and Academic Misconduct cases, providing administration support with case decisions, outcomes and student advice. Working within a busy and lively team, an ethos of proactive continuous improvement is essential. With many crucial deadlines throughout the academic year, this role is perfect for someone who is organised and can manage their time effectively. You’ll be a key influencer in supporting students and helping them to succeed!

Key qualities we’re looking for include:
• GCSE Maths and English qualification (or equivalent) at minimum grade C
• Experience with administration work within a customer service setting
• Previous experience using a database as part of your role
• Strong communication skills and ability to apply diplomacy, tact and discretion where appropriate
• Keen eye for detail
• Strong computer literacy
• Can manage time and workload effectively
• Commitment to quality and following processes

At UCEM we expect all our employees to demonstrate our values: Passion, Integrity, Excellence and Support.

University College of Estate Management (UCEM) is the leading provider of supported online education for the Built Environment. Currently celebrating our 100th year as an institution, we have a wealth of history and experience in providing the highest quality learning opportunities. At any one time, we have over 3,500 students from more than 100 countries benefiting from our qualifications. UCEM helps to enhance Built Environment professional careers through our accredited property-related and construction programmes, offered at Postgraduate, Undergraduate and Apprenticeship levels. Our centenary year has inspired our new vision to be the Centre of Excellence for Built Environment Education, appropriately abbreviated ‘CX’ to help us look to the future and lead our strategy for the next 10 years. This is all to achieve our core purpose of providing accessible, relevant and cost-effective online education, producing leading talent for a better Built Environment.

We have a very detailed job specification for this role so please, before applying, take a look:

For an informal discussion about the role please contact Montanna Banks, Assistant Academic Registrar on 0118 921 4614 or alternatively contact the HR team on 0118 467 2243 / 2349 or

To apply please send your CV, covering letter, and Recruitment Check Form to

Friday 31 January 2020 at 12 noon.

Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date.

Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists.

We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.

Closing Date:
Contact Details:
University College of Estate Management (UCEM)
Tel: n/a
Contact: R Kipling

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