Business Relations Manager (Apprenticeships)

Job Roles:
Organisation Type:
Further Education
FE College
Contract Type:
Full Time
Subject Area:
Contract Term:
Salary Description:
£40,000 - £45,000
19th Dec 2019
Start Date:
New College of the Humanities
Job Ref:

This is an exciting opportunity to join the College at a time where Degree Apprenticeships are a new development, with this person being a key role in the success of Degree Apprenticeships at the College.

We are looking for someone to act as the liaison and lead between the employer and apprentice, working with the Program Director and Apprenticeships Operations Manager to coordinate successful delivery of the apprenticeship. Acting as the primary contact for the apprentice, taking action to ensure that the learning available can be accessed and with the employer to ensure that the apprenticeship can be successfully achieved.

Responsibilities include planning, organising and monitoring support for delivery for both employer and apprentice, ensuring that required reviews take place and are effective in assessing gaps and opportunities to deliver progress. Manage the day to day relationship with the employer and apprentice for this apprenticeship

Founded in 2012, with the aim of providing the highest quality of education in the humanities and social sciences, New College of the Humanities has established itself as a student focused, university-level college based in the heart of London. Small by design, we offer a unique and broad liberal arts-inspired curriculum with highly personalised teaching, including our gold standard one-to-one tutorial system. In 2019 NCH entered a partnership with Boston based research university Northeastern University.

● Working with the Apprenticeships team to co-ordinate and where relevant, lead, on the delivery of the College’s degree apprenticeships programmes between the employer, apprentice and the apprenticeship team. Act as the day to day point of contact for the College’s relationship with the employer for this apprentice/apprenticeship and continually explore opportunities to further the College’s relationship with the employer.
● Organise and lead the support for each apprentice from the start, to ensure the apprenticeship can be successful. Lead and ensure completion of the termly Tripartite Review and final Tripartite review, and that the reviews are carried out in line with regulations. Monitor the apprentice 20% of the job and assist the employer and apprentice with putting an action plan in place should a shortfall emerge.
● Where the apprentice requires an action plan or a referral to other support services, ensure these are mutually agreed, monitored and completed in a timely manner.
● Organise and lead the Gateway Review, ensuring that a thorough assessment using evidence against the Standard takes place and that the decision arising is made on this evidence, and jointly with the employer and the apprentice. Work with apprenticeships team to arrange the End Point Assessment as agreed with the employer and apprentice.
● Provide the Program Director with support for teaching and learning on induction and as part of the core curriculum modules as agreed.
● Work with the apprentice and the apprentice’s line manager to ensure all learning opportunities are explored and taken up, including supporting and reviewing the Reflective Learning Journal and proactively identifying opportunities for relevant learning.
● Escalate risks and trends through governance at course and university level and take action to ensure that good practice and consistency across all WLTs is shared and maintained.
● Liaise with apprenticeship team, the employer and the apprentice to ensure that enquiries, issues, requests or complaints during the apprenticeship are monitored and actioned promptly.
● Ensure that apprentices are making progress in line with anticipated milestones and monitor individual progress and trends across the learner cohort, highlighting individual or trends to the Program Director as part of the apprenticeship reviews each term.
● Participate in all course evaluation processes to assess the strengths of programme and monitor effectiveness and compliance. Analyse available data to identify areas for improvement.
● Identify and evaluate any risks to an individual apprentice’s or employer’s programme success and escalate immediately to the College, taking appropriate action to control these risks as part of the overall programme review.
● Ensure that Apprentice records are fully compliant with College’s apprenticeship policies and procedures at all times. Participate in compliance and policy reviews as required.

● Honours degree or equivalent professional or vocational qualification [E]
● Experience managing employer and apprenticeships relations, preferably within Higher Education and/or Further Education [E]
● Experience of audit, compliance and reporting requirements relevant to this post [E]
● Strong communication (verbal and written) and relationship management skills, including effective stakeholder and partnership working [E]
● Ability to prioritise workload, exercise good time-management and the ability to work to deadlines, and excellent organisational skills [E]
● Excellent planning and project management capabilities [E]

Application process
Applications should be made by 26 January 2020. Please reference your application “BRM1219”. Participation in the equal opportunities section is encouraged, but voluntary.

Early application is actively encouraged. Applications will be reviewed weekly and successful applicants will be contacted for an interview. Advertising will continue until the role is successfully appointed to.

Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Closing Date:
Contact Details:
New College of the Humanities
Tel: 020 7637 4550
Contact: HR

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