IT Support Technician

Job Roles:
IT, Technician, Support
Organisation Type:
Further Education
FE College
Contract Type:
Full Time
Subject Area:
Contract Term:
Salary Description:
11th Sep 2019
Start Date:
Barnet and Southgate College
Job Ref:

Barnet and Southgate College is a highly successful Further Education college with around 16,000 students of all ages from 14 years upwards.

POST TITLE: IT Support Technician


HOURS: Full time, 36 hours a week, 52 weeks a year

LOCATION: You will be allocated a base site but you can be required to work on any site

CLOSING DATE: 26/09/2019

INTERVIEW DATE: 04/10/2019

Barnet and Southgate College is currently recruiting a self-motivated individual with a “can do” attitude for an IT Support Technician to provide IT support to staff and students.

As part of the IT Support Team you will ensure the development and maintenance of the College’s computer system and associated IT services. The role involves providing timely customer-focused support to all stakeholders and maintenance of the IT infrastructure and service, in line with agreed service level agreements.

The role requires comprehensive knowledge and experience in the installation, configuration and maintenance of IT equipment, including end user devices, servers, printers, AV equipment, networking, cabling, peripherals and consumables.

You must be a committed team player, have a genuine interest in technology with a willingness to learn, self-motivated and responsible. You must be able to effectively manage and organise your own time, identify project goals and plan to achieve them.

Good written and verbal communication skills, together with the ability to take ownership of incidents whilst ensuring issues are prioritised and resolved effectively, are essential for this role. You will also have a proven track record with troubleshooting and delivering an excellent service to stakeholders.

The post holder will be required to work 36 hours a week and may be required to work in the evenings or occasionally at the weekend.

The post holder will be required to work across all College sites and training venues.

This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service.

Further information about this post, an application pack including job description and person specification and the application form can be found at:

If you have any queries regarding this post, please email and quote the relevant post/reference number.
Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether or not they have been shortlisted. Therefore, if you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.


Download Documents

Closing Date:
Contact Details:
Barnet and Southgate College
Tel: n/a
Contact: HR

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