Are you passionate about giving adult learners the best possible experience when embarking on a learning journey, perhaps for the first time or after a long break from education? We have created a new Director of Learner Services post which will offer an experienced, ambitious and energetic manager the opportunity to lead, further develop and enhance all aspects of front of house customer service, and our WMC Plus provision which includes IAG and Careers support, Additional Learning Support, Learner Voice and cross college events including Open Days. Through managing the Marketing Officer, you will engage with promoting the college and reaching new learners.
We are dedicated to widening access to education for all, providing opportunities for lifelong learning and improving employment prospects for adult learners. We aim to meet the needs of all learners by providing an outstanding service from initial enquiry through to enrolment and an enriching time in college. We have around 6,000 part time adult learners accessing our diverse portfolio of courses and support services from our sites based in Camden and Kentish Town.
We are looking for an individual with a proven background of outstanding leadership, demonstrable experience of improving the learner experience and quality standards and an ability to manage a wide provision of resources within a post 16 setting.
This role will involve working effectively with the Principal and Governors to ensure that the learner experience is at the heart of everything we do and staff have a good understanding of the College’s vision and what needs to be done to deliver this.
If this role interests you, then please go to our website www.wmcollege.ac.uk for further information and details of how to apply, you can also contact Human Resources on 0207 255 4755. Completed application should be emailed to firstname.lastname@example.org or by post to Human Resources, Working Men’s College, 44 Crowndale Road, NW1 1TR.
Please note that we do not accept CVs and do not welcome contact from recruitment agencies
This role requires an enhanced DBS check
Closing date for these positions is Thursday 27 June at 10:00 am
Interviews will take place on Thursday 4 July. Please ensure that you are available to attend the interview days if selected