Health and Care Team Leader

Job Roles:
Administration, Team Leader
Organisation Type:
Further Education
FE College
Contract Type:
Subject Area:
Health, Personal and Social Development
South East
Contract Term:
Salary Description:
17th Nov 2017
Start Date:
Hart Learning & Development
Job Ref:

Are you an experienced Administrator looking for a new role with in a growing and expanding company? Do you want to work in a friendly and vibrant team? If you are interested in this position, please apply today.


You will provide administrative support to the apprenticeship team facilitating the on boarding process.


£23.5k - £35K basic salary

Contributory Pension Scheme

Participation in group-wide Performance Related Pay (PRP) scheme


Manage the planning and delivery of a range of programmes within the subject area and named accounts

Support assessors working in your area

Deliver consistently good (aiming for outstanding) training and assessment within the curriculum through an effective variety of teaching and learning activities

Manage the process of accessing ALS support where needed following inductions

Undertake mentoring and monthly 1-2-1 meetings with assessors allocated to your named accounts. Review with Account Manager and also consider CPD, Back to the Floor, Training and LIIF support needs

Carry out development observations on assessors in Hart L&D, providing the relevant paperwork and record keeping in compliance with the quality team

Internally verify learners assessed work as required by the organisation and awarding body regulations.

Manage the Internal Quality Assurance programme for Health and Care

Provide monthly learner progress data to Account Manager for named accounts
Manage and support assessors through the recruitment, sign up and induction of learners in named areas.

Ensure high standards of Health & Safety at all times in accordance with regulations and Hart Group policy, notifying the line manager or appropriate manager of any risks.

Drive assessors to aim for 90% student attendance and timely success in line with key performance expectations.

Support BA apprentice to undertake administrative duties related to the department.

Drive quality through creation of online portfolio plans and resources

Engage and communicate with Sales Team regarding new opportunities in your general area

Complete Tracker & Sales Pipeline documents for team and Account Manager

Maintain a strong SharePoint site

Support Account Manager with EV visits

Be able to travel to meet client requirements (national accounts)

Attend meetings with internal and external clients

Be prepared to work some evenings as required


The necessary skillset and experience to plan and deliver outstanding training programmes and workshops.

A minimum of a Level 3 qualification

Level 2 qualifications in literacy and numeracy

Assessor qualification (ideally verifier too)

Relevant teacher training qualifications are desirable.

The necessary experience, skills and personal qualities to develop outstanding relationships with both internal and external clients.

The necessary skills to observe students / apprentices in their workplace, providing support and guidance to enable them to gain their desired qualifications.

The experience to know when and how to make interventions to ensure student progress is successful and sustainable.

High ethical and professional standards with the ability to engage effectively with internal and external clients.

A sound knowledge of a range of IT applications including online portfolio systems.

An ability to identify commercial opportunities to maximise income within the department in line with the college’s strategic plan.

Strong communication skills and ability to support and lead others


Hart Learning & Development (Hart L&D) is a progressive, national learning and development business that helps businesses to improve and grow.

At Hart L&D, we encourage businesses of all sizes to think about how they engage with emerging talent across three distinct phases:

The engaging phase is about businesses building a relationship with their future workforce, working with young people to inform and inspire them about careers in their sector and providing them with invaluable experience.

The training phase is about how businesses attract and train young people through apprenticeship, graduate trainee and other programmes.

The progressing phase is about how businesses retain and help their talented employees to progress in their business through e.g. higher level apprenticeships, professional development and future leaders’ initiatives.

We deliver apprenticeships, traineeships, professional qualifications and apprenticeship levy advice to businesses of all sizes.

We are currently working towards an ambitious five-year strategy. To realise our strategy, we need the best people around. We’re building an amazing team, all of whom share our passion, pace and commitment to helping businesses improve and grow, and getting young people where they want to be in life.


To apply please send a CV and one-page cover letter to


Hart Learning and Development is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of their right to work in the UK.

Closing Date:
Contact Details:
Hart Learning & Development
Tel: n/a
Contact: n/a

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